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Main functions of the Student Services Center

The purpose of the SSC: fast and high-quality provision of services of the educational process on the principle of "one window" for the student.

Principles of the activities of the SSC: student orientation; standardization of services; objectivity in resolving issues; confidentiality of information received

The main objectives of the SSC:

The main functions of the SSC:

  1. Maintaining personal files of students at all levels of education.
  2. Acceptance of applications from students at all levels of education:
    • application for granting / withdrawal from academic leave;
    • an application for transfer to another university, from one form of training to another, from one specialty to another, from one language of instruction to another;
    • application for restoration to the university;
    • application for deduction;
    • application for a change of surname (name, patronymic);
    • an application for a second course of study;
    • an application for monthly payment for certain categories of persons;
    • application for a refund;
    • application for the Presidential scholarship;
    • application for academic mobility.
  3. Registration and issuance at all levels of education:
    • An agreement / supplementary agreement for the provision of educational services for newly arrived or restored students;
    • certificates to students for SOBES, banks, financial centers and other institutions;
    • transcripts;
    • strict reporting documents (certificates, diplomas, duplicate diplomas);
    • attachments to diplomas;
    • copies of documents available in the student’s personal file.
  4. Training at all levels of education:
    • an order for the movement of students;
    • an order for food for orphans at the beginning of the school year;
    • an order for calculating compensation for preferential travel;
    • an order for the Presidential scholarship;
    • an order for the released educational grants following the results of summer and winter examination sessions;
    • an order for academic mobility.
    • letters of inquiry of personal files of students;
    • documents for students to participate in the competition for vacant seats on a grant and timely submission of documents to the Ministry of Education and Science of the Republic of Kazakhstan;
    • monthly reporting on the personnel of students for submission to the relevant departments;
    • annual statistical report 3-NK, 1-K;
    • annual report on the movement of strict reporting forms;
    • a monthly report on the movement of the contingent of students enrolled in a state educational grant.
  5. Presentation:
    • to the Academic Council of the University documents of students participating in the competition for vacant educational grants;
    • documents of students participating in the competition for the Presidential scholarship to the Academic Council of the University;
    • applications for strict reporting forms (diplomas and academic certificates) in the Ministry of Education and Science of the Republic of Kazakhstan.
  6. Work in the university automated systems:
    • entering and registration of orders on the movement of students;
    • entering data into the personal files of students;
    • listing of diploma supplements;
    • the formation of various reports on the contingent of students.
  7. Military registration:
    • military registration;
    • deregistration;
    • issuance of the certificate “Appendix No. 3”;
    • Submission of a report to the Department of Defense and to the 2nd Division.